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Establish performance appraisal and strategic planning processes that fit the culture, development goals, and business needs of the organization. |
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Design performance appraisal forms and on-line rating systems that are based upon job criteria, performance factors, objectives, and results using SMART techniques. |
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Train managers and supervisors, and orient employees as to their responsibilities in the use of new performance appraisal systems. |
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Develop and implement 360 assessment surveys that allow opportunities for self-evaluation, peer evaluation, and customer evaluation, based upon multiple raters. |
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Originate and administer in-person and on-line opinion surveys and customer satisfaction appraisals to appraise management and employee success, and coaching development needs. |
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Coach managers and supervisors using appraisal instruments and individual development plans in order to solve organizational problems and strengthen employee morale and teamwork. |